What is the check-in and check-out policy at The Hotel Chester?
Check-in is from 15:00 and check-out is by 11:00.
The Hotel Chester, Chester
Key details
About the Hotel
19 Newgate Street, Chester, CH1 1DE,
- Close to Chester Cathedral
Great
8.9
9.4
4.2
4.7
Featuring Wi-Fi in public areas, The Hotel Chester sits 12 minutes' walk from The Grosvenor Museum. The hotel also includes parking.
Location
River Dee is about 400 metres away, while Chester train station is not far from the elegant hotel. Take advantage of the closeness to the public Grosvenor Park, which is 11 minutes' walk away.
This accommodation is located within 200 metres of Chester Roman Gardens, in Chester.
The 5-star hotel is in the vicinity of Exchange bus station, while Chester Cathedral is 1.1 km away.
Rooms
The comfortable rooms include a flat-screen TV with satellite channels, along with a mini-bar and an electric kettle for guests' comfort. There is also a private bathroom. Separate bedrooms are equipped with a wardrobe.
Eat & Drink
Offering Italian dishes, Piccolino is situated just steps from this property.
Select your room type
The Hotel Chester offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Knightsbridge2 persons240 sq. feet1 King-size bedShowerroom details
- Polo2 persons240 sq. feet1 King-size bed / 2 Single bedsShowerroom details
- Tropical2 persons240 sq. feet1 Queen-size bedShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The Hotel Chester offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Pet amenities available
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Children
- Cots
Room features
- Heating
- Mini-bar
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Location
19 Newgate Street, Chester, CH1 1DE,
Map view
City landmarks
Landmark
Walls of Chester
3400 ft
Landmark
Chester Castle
2300 ft
Church
Chester Cathedral
3600 ft
Landmark
Chester Racecourse
1.0 mi
Museum
The Grosvenor Museum
3300 ft
Museum
Cheshire Military Museum
2100 ft
Museum
Dewa Roman Experience
2400 ft
Landmark
Chester Golf Club
2800 ft
Landmark
Chester Rows
2800 ft
Landmark
Eastgate Clock
3400 ft
Park
Grosvenor Park
3000 ft
Landmark
Chester Roman Amphitheatre
2100 ft
Landmark
Sick to Death
1.0 mi
Church
St Paul's Church
8.7 mi
Nearby
Church
Church of St Peter
700 ft
30 Watergate Street
Booth Mansion
1000 ft
Church
St John the Baptist's Church
700 ft
1 Greenway Street
Statue of Minerva
1800 ft
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
600 ft
Church
Wesley Church Centre
500 ft
8 The Groves
River Dee
1300 ft
40 Watergate Street
The Antiques Shop
1100 ft
Garden
Chester Roman Gardens
400 ft
Gallery
The Watergate Street Gallery
1200 ft
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1400 ft
Shopping Area
Grosvenor Shopping Centre
300 ft
Garden
Chester Cathedral Falconry and Nature Gardens
800 ft
Bridge
Suspension Bridge
1200 ft
60 Watergate Street
Watergate Street Independent Quarter
1200 ft
Bridge
Old Dee Bridge
1300 ft
Restaurants
Piccolino
300 ft
Pepper Street 33 Pepper Row
Picanha by Fazenda
100 ft
27 Newgate Street
Opera Grill
300 ft
3 Pepper street
All Bar One
200 ft
32-36 Newgate Street
Panda Mami
100 ft
25 Newgate Street
Hickory's Smokehouse Chester
1200 ft
The Groves Souters Lane
Corner Store
600 ft
7 Paddock Row Grosvenor Shopping Centre
La Fattoria
1800 ft
25 Lower Bridge Street
Mad Hatters Tearoom & Bakery
2700 ft
49 Bridge Street Row East
Explore Chester
Explore Chester
Chester Cathedral
14 minutes' walk
A stunning example of medieval architecture with beautiful gardens. Regular guided tours available.
Chester Castle
9 minutes' walk
Rich in history, this medieval castle offers impressive towers and exhibitions about Chester's past.
The Grosvenor Museum
12 minutes' walk
Showcases Chester's history with artifacts and art. Free entry and special exhibitions throughout the year.
Walls of Chester
13 minutes' walk
Well-preserved Roman walls with scenic views. Ideal for a stroll or jogging while enjoying history.
Discover the local attractions near The Hotel Chester
Visit significant historical and cultural sites located near The Chester Hotel Chester
Ideal for immersing in local history: Chester History & Heritage
Perfect for appreciating stunning architecture: Chester Cathedral
Suited for quiet reflection and community events: Wesley Church Centre
Great for exploring ancient religious history: St John the Baptist's Church
Best for a brief cultural insight: Statue of Minerva
Well suited for interactive historical exploration: Dewa Roman Experience
Works well for appreciating Victorian architecture: Booth Mansion
Ideal for scenic walks with historical views: Walls of Chester
Chester Racecourse
20 minutes' walk
A thrilling experience with horse racing events. Tickets available online; great for family outings.
Grosvenor Park Miniature Railway
6 minutes' walk
A charming miniature railway perfect for families. Open seasonally, offering delightful rides in a picturesque park.
Picanha by Fazenda
1 minute' walk
An authentic Brazilian steakhouse with a vibrant atmosphere. Known for its unlimited meats and vegetarian options.
Opera Grill
1 minute' walk
A chic venue offering modern British cuisine. Reservations recommended, with a focus on local ingredients.
Discover dining options near The Hotel Chester
Seek out various dining options located near The Chester Hotel Chester
Great for casual dining with a cozy atmosphere: The Church Bar & Restaurant
Perfect for enjoying traditional pub fare: Plumber's Arms
Ideal for snacks and sweet treats: Popcorn Bar Chester
Works well for quick and easy meals: Corner Store
Best for coffee breaks and light bites: Costa Coffee
Suited for those craving Brazilian cuisine: Picanha by Fazenda
Ideal for enjoying freshly baked cookies: Millie's Cookies
Well suited for authentic Italian dining: La Fattoria
All Bar One
1 minute' walk
A lively bar featuring a varied drinks menu and tapas. Regular live music nights enhance the fun atmosphere.
Chester Roman Amphitheatre
8 minutes' walk
The largest Roman amphitheater in the UK hosting various events. A historic site that's great for tours and family visits.
Getting around
Want to see exclusive early booking offers?
See our exclusive rates!
Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16
Reviews and Ratings
Feedback about The Hotel Chester from previous guests about their experience.
Guest reviewsbased on 5 reviews
Samantha from United Kingdom
Family with children
Money Penny
3 nights in November 2025
|
Reviewed: January 28, 2026
9.3/10
Really good city stay
ideal location super clean room helpful staff friendly service
The location was really good. I could easily access many shops and restaurants. I stayed in the 'Money Penny' room, and it was super clean. Rhiannon helped me with my luggage, which i appreciated after a long journey. The staff were friendly.
Rooms
9/10
The room décor was beautiful. I noted excellent art pieces from a local gallery. It was clean, and i appreciated the attention to detail throughout the room. The bed was especially comfortable.
Facilities
9/10
I received assistance with my luggage upon arrival, a service i found helpful. The hotel offered complimentary maps, which i used to navigate the city. The staff offered an ice bucket when i ordered a bottle of champagne.
Location
10/10
The hotel is near a modern shopping center. I found it convenient to walk through it to reach the town's center. There is a reasonably priced car park close to the premises. Everything i needed was on the doorstep.
0 Helpful
|
Juliet from United Kingdom
Couple
Money Penny
4 nights in November 2025
|
Reviewed: January 19, 2026
9/10
high quality furnishings superb staff ample room
The furnishings seemed high quality. The staff was superb and attentive to every detail! I found lots of room to move about in, especially near the seating area. The decor suited my tastes perfectly.
The building's location meant views from the windows were uninspiring!
0 Helpful
George from United Kingdom
Couple
Knightsbridge
3 nights in November 2025
|
Reviewed: January 16, 2026
6/10
adequate stay downtown
central location convenient parking helpful staff hot room lack air conditioning late night noise
the location IS very central. parking was convenient right next to the hotel. the staff were friendly. they were helpful.
our room did get quite hot. there was no air conditioning, uncomfortable. noise from a nearby bar with a roof terrace persisted past midnight disrupting sleep.
0 Helpful
John from United Kingdom
Couple
Knightsbridge
3 nights in November 2025
|
Reviewed: December 23, 2025
9/10
comfy bed modern styling
The room was large. It included a comfy bed and modern styling. Breakfast and minibar options allowed self-sufficiency.
My room had no views. The parking structure felt so very close.
0 Helpful
hannah from united kingdom
Family with children
money penny
3 nights in November 2025
|
Reviewed: November 30, 2025
9.5/10
impressed boutique stay
family stay same floor local information local art
This hotel provided a wonderful experience for our family. we were grateful to have rooms on the same floor. chloe offered extensive local information. She even provided a complimentary map. art from a local gallery was featured in the reception area.
i noticed only a minor detail, the closet space was somewhat limited, nearly filled with an ironing board.
Rooms
9/10
the room featured beautiful decor and cleanliness. a large comfy bed was present. molton brown toiletries and a hairdryer were included, we loved this.
Dining
9/10
jon ensured we had a high quality takeaway after our journey. breakfast and mini bar options were available. self-sufficiency was an option. it was nice.
Facilities
10/10
The hotel's location is perfect. A car park is next door. a modern shopping center is close. the heart of town is a short walk away.
Service
10/10
The staff was amazing. Rhiannon assisted with luggage. chloe answered questions about dining. chloe supplied a map with recommendations and directions.
0 Helpful
|
Show more reviews
FAQs
About The Hotel Chester
What popular attractions are near The Hotel Chester?
Nearby attractions include Chester Roman Amphitheatre (0.5 km), Grosvenor Park (1 km), and Chester Cathedral (1 km).
How far is The Hotel Chester from Liverpool John Lennon Airport?
The hotel is located 42 km from Liverpool John Lennon Airport.
What amenities are provided in the rooms at The Hotel Chester?
Rooms are equipped with free Wi-Fi, a flat-screen TV, a minibar, air conditioning, and a private bathroom.
What facilities for relaxation does The Hotel Chester offer?
Guests can enjoy a hot tub and a Jacuzzi as part of the hotel amenities.
Are there any additional services offered at The Hotel Chester?
The hotel provides services including a 24-hour front desk, concierge service, and dry cleaning/laundry services.
What unique features does The Hotel Chester have?
The hotel features themed rooms and personalized guest recommendations for local attractions.
What are the room sizes and types at The Hotel Chester?
All units in the hotel include sound-insulated walls, equipped with a kettle and minibar.
What safety features are in place at The Hotel Chester?
Safety features include a carbon monoxide detector, smoke detectors, and window guards.
What is the approximate distance from The Hotel Chester to Chester Zoo?
The hotel is 6 km from Chester Zoo.
Is there Wi-Fi available at The Hotel Chester?
The hotel offers free Wi-Fi throughout the property.
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