What is the check-in and check-out policy at The Hotel Chester?
Check-in is from 15:00 and check-out is by 11:00.
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The Hotel Chester, Chester
137US$
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Key details
About the Hotel
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
- Close to Chester Cathedral
Perfect
9.0
9.4
4.1
4.7
Loved by The Hotel Chester guests
"We stayed in the Flamingo Suite complete with freestanding copper bath in the bedroom."
"On arrival I was upgraded to the spa room which had a steam room, it was fabulous"
"We stopped in the tree house which was amazing, staff were really friendly throughout and recommended places to eat etc."
Featuring Wi-Fi in public areas, the 5-star The Hotel Chester is 12 minutes' walk from The Grosvenor Museum. The hotel provides 24-hour front desk assistance and express check-out offered by attentive staff.
Location
Located within a 200-metre distance of the Chester Roman Gardens, this elegant hotel is a few moments from the River Dee. Take benefit from the proximity to the public Grosvenor Park, which is 11 minutes' walk away.
The property is just 1.1 km from Chester Cathedral.
Pepper Street bus stop is within a 100-metre distance of this smoke-free hotel and in proximity to is enough to get to Chester train station.
Rooms
Featuring a flat-screen TV with satellite channels, the comfortable rooms include a mini-fridge-bar and an electric kettle as well as private bathrooms with a separate toilet and a shower. The private bathrooms come with a separate toilet and a shower. Separate bedrooms are equipped with a wardrobe.
Eat & Drink
Guests can dine at the seafood restaurant Piccolino located a 5-minute stroll away.
Leisure & Business
The presence of a golf club ensures guests an active stay at this property.
“This is a spotless boutique property in a central location that impresses with themed accommodations and attentiveness. Themed rooms like the Safari and Vintage Americana, along with special celebration packages, contribute to a unique experience. I appreciate the hotel's responsiveness to individual needs, making it a choice for discerning guests.”
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Select your room type
The Hotel Chester offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Polo
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
The Spa
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
Knightsbridge
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
Bouquet
2 persons
220 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
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Facilities
The Hotel Chester offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Children
- Cots
Room features
- Heating
- Mini-bar
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Location
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
Map view
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
City landmarks
Landmark
Walls of Chester
3400 ft
Landmark
Chester Castle
2300 ft
Church
Chester Cathedral
3600 ft
Landmark
Chester Racecourse
1.0
mi
Museum
The Grosvenor Museum
3300 ft
Museum
Cheshire Military Museum
2100 ft
Museum
Dewa Roman Experience
2400 ft
Landmark
Chester Golf Club
2800 ft
Landmark
Chester Rows
2800 ft
Landmark
Eastgate Clock
3400 ft
Park
Grosvenor Park
3000 ft
Landmark
Chester Roman Amphitheatre
2100 ft
Landmark
Sick to Death
1.0
mi
Church
St Paul's Church
8.7
mi
Nearby
Church
Church of St Peter
700 ft
30 Watergate Street
Booth Mansion
1000 ft
Church
St John the Baptist's Church
700 ft
1 Greenway Street
Statue of Minerva
1800 ft
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
600 ft
Church
Wesley Church Centre
500 ft
8 The Groves
River Dee
1300 ft
40 Watergate Street
The Antiques Shop
1100 ft
Garden
Chester Roman Gardens
400 ft
Gallery
The Watergate Street Gallery
1200 ft
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1400 ft
Shopping Area
Grosvenor Shopping Centre
300 ft
Garden
Chester Cathedral Falconry and Nature Gardens
800 ft
Bridge
Suspension Bridge
1200 ft
60 Watergate Street
Watergate Street Independent Quarter
1200 ft
Bridge
Old Dee Bridge
1300 ft
Restaurants
Piccolino
300 ft
Pepper Street 33 Pepper Row
Picanha by Fazenda
100 ft
27 Newgate Street
Opera Grill
300 ft
3 Pepper street
All Bar One
200 ft
32-36 Newgate Street
Panda Mami
100 ft
25 Newgate Street
Hickory's Smokehouse Chester
1200 ft
The Groves Souters Lane
Corner Store
600 ft
7 Paddock Row Grosvenor Shopping Centre
La Fattoria
1800 ft
25 Lower Bridge Street
Mad Hatters Tearoom & Bakery
2700 ft
49 Bridge Street Row East
Explore Chester
Explore Chester
Discover the local attractions near The Hotel Chester
Visit significant historical and cultural sites located near The Chester Hotel Chester
Ideal for immersing in local history:
Chester History & Heritage
Perfect for appreciating stunning architecture:
Chester Cathedral
Suited for quiet reflection and community events:
Wesley Church Centre
Great for exploring ancient religious history:
St John the Baptist's Church
Best for a brief cultural insight:
Statue of Minerva
Well suited for interactive historical exploration:
Dewa Roman Experience
Works well for appreciating Victorian architecture:
Booth Mansion
Ideal for scenic walks with historical views:
Walls of Chester
Discover dining options near The Hotel Chester
Seek out various dining options located near The Chester Hotel Chester
Great for casual dining with a cozy atmosphere:
The Church Bar & Restaurant
Perfect for enjoying traditional pub fare:
Plumber's Arms
Ideal for snacks and sweet treats:
Popcorn Bar Chester
Works well for quick and easy meals:
Corner Store
Best for coffee breaks and light bites:
Costa Coffee
Suited for those craving Brazilian cuisine:
Picanha by Fazenda
Ideal for enjoying freshly baked cookies:
Millie's Cookies
Well suited for authentic Italian dining:
La Fattoria
Getting around
Want to see exclusive early booking offers?
See our exclusive rates!
Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16
Property is also known as
chester hotel chester
the chester hotel chester
Reviews and Ratings
Feedback about The Hotel Chester from previous guests about their experience.
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Pros
Excellent staff
Comfortable beds
Perfect location
Immaculate rooms
Cons
Loud air conditioning
Tiny bathroom
Guest reviewsbased on 572 reviews
Samantha from United Kingdom
Family with children
Money Penny
3 nights in November 2025
|
Reviewed: January 28, 2026
9.3/10
Really good city stay
ideal locationsuper clean roomhelpful stafffriendly service
The location was really good. I could easily access many shops and restaurants. I stayed in the 'Money Penny' room, and it was super clean. Rhiannon helped me with my luggage, which i appreciated after a long journey. The staff were friendly.
Rooms
9/10
The room décor was beautiful. I noted excellent art pieces from a local gallery. It was clean, and i appreciated the attention to detail throughout the room. The bed was especially comfortable.
Facilities
9/10
I received assistance with my luggage upon arrival, a service i found helpful. The hotel offered complimentary maps, which i used to navigate the city. The staff offered an ice bucket when i ordered a bottle of champagne.
Location
10/10
The hotel is near a modern shopping center. I found it convenient to walk through it to reach the town's center. There is a reasonably priced car park close to the premises. Everything i needed was on the doorstep.
0 Helpful
|
Juliet from United Kingdom
Couple
Money Penny
4 nights in November 2025
|
Reviewed: January 19, 2026
9/10
high quality furnishingssuperb staffample room
The furnishings seemed high quality. The staff was superb and attentive to every detail! I found lots of room to move about in, especially near the seating area. The decor suited my tastes perfectly.
The building's location meant views from the windows were uninspiring!
0 Helpful
George from United Kingdom
Couple
Knightsbridge
3 nights in November 2025
|
Reviewed: January 16, 2026
6/10
adequate stay downtown
central locationconvenient parkinghelpful staffhot roomlack air conditioninglate night noise
the location IS very central. parking was convenient right next to the hotel. the staff were friendly. they were helpful.
our room did get quite hot. there was no air conditioning, uncomfortable. noise from a nearby bar with a roof terrace persisted past midnight disrupting sleep.
0 Helpful
John from United Kingdom
Couple
Knightsbridge
3 nights in November 2025
|
Reviewed: December 23, 2025
9/10
comfy bedmodern styling
The room was large. It included a comfy bed and modern styling. Breakfast and minibar options allowed self-sufficiency.
My room had no views. The parking structure felt so very close.
0 Helpful
hannah from united kingdom
Family with children
money penny
3 nights in November 2025
|
Reviewed: November 30, 2025
9.5/10
impressed boutique stay
family staysame floorlocal informationlocal art
This hotel provided a wonderful experience for our family. we were grateful to have rooms on the same floor. chloe offered extensive local information. She even provided a complimentary map. art from a local gallery was featured in the reception area.
i noticed only a minor detail, the closet space was somewhat limited, nearly filled with an ironing board.
Rooms
9/10
the room featured beautiful decor and cleanliness. a large comfy bed was present. molton brown toiletries and a hairdryer were included, we loved this.
Dining
9/10
jon ensured we had a high quality takeaway after our journey. breakfast and mini bar options were available. self-sufficiency was an option. it was nice.
Facilities
10/10
The hotel's location is perfect. A car park is next door. a modern shopping center is close. the heart of town is a short walk away.
Service
10/10
The staff was amazing. Rhiannon assisted with luggage. chloe answered questions about dining. chloe supplied a map with recommendations and directions.
0 Helpful
|
FAQs
About The Hotel Chester
What popular attractions are near The Hotel Chester?
Nearby attractions include Chester Roman Amphitheatre (0.5 km), Grosvenor Park (1 km), and Chester Cathedral (1 km).
How far is The Hotel Chester from Liverpool John Lennon Airport?
The hotel is located 42 km from Liverpool John Lennon Airport.
What amenities are provided in the rooms at The Hotel Chester?
Rooms are equipped with free Wi-Fi, a flat-screen TV, a minibar, air conditioning, and a private bathroom.
What facilities for relaxation does The Hotel Chester offer?
Guests can enjoy a hot tub and a Jacuzzi as part of the hotel amenities.
Are there any additional services offered at The Hotel Chester?
The hotel provides services including a 24-hour front desk, concierge service, and dry cleaning/laundry services.
What unique features does The Hotel Chester have?
The hotel features themed rooms and personalized guest recommendations for local attractions.
What are the room sizes and types at The Hotel Chester?
All units in the hotel include sound-insulated walls, equipped with a kettle and minibar.
What safety features are in place at The Hotel Chester?
Safety features include a carbon monoxide detector, smoke detectors, and window guards.
What is the approximate distance from The Hotel Chester to Chester Zoo?
The hotel is 6 km from Chester Zoo.
Is there Wi-Fi available at The Hotel Chester?
The hotel offers free Wi-Fi throughout the property.
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