What is the check-in and check-out policy at The Hotel Chester?
Check-in is from 15:00 and check-out is by 11:00.
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The Hotel Chester, Chester
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Key details
About the Hotel
19 Newgate Street, Chester, CH1 1DE,
- Close to Chester Cathedral
Perfect
9.0
9.4
4.2
4.7
Featuring Wi-Fi in public areas, the 5-star The Hotel Chester is 12 minutes' walk from The Grosvenor Museum. The hotel provides 24-hour front desk assistance and express check-out offered by attentive staff.
Location
Located within a 200-metre distance of the Chester Roman Gardens, this elegant hotel is a few moments from the River Dee. Take benefit from the proximity to the public Grosvenor Park, which is 11 minutes' walk away.
The property is just 1.1 km from Chester Cathedral.
Pepper Street bus stop is within a 100-metre distance of this smoke-free hotel and in proximity to is enough to get to Chester train station.
Rooms
Featuring a flat-screen TV with satellite channels, the comfortable rooms include a mini-fridge-bar and an electric kettle as well as private bathrooms with a separate toilet and a shower. The private bathrooms come with a separate toilet and a shower. Separate bedrooms are equipped with a wardrobe.
Eat & Drink
Guests can dine at the seafood restaurant Piccolino located a 5-minute stroll away.
Leisure & Business
The presence of a golf club ensures guests an active stay at this property.
“This is a spotless boutique property in a central location that impresses with themed accommodations and attentiveness. Themed rooms like the Safari and Vintage Americana, along with special celebration packages, contribute to a unique experience. I appreciate the hotel's responsiveness to individual needs, making it a choice for discerning guests.”
Select your room type
The Hotel Chester offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Knightsbridge2 persons22 sq. feet1 King-size bedShowerroom details
- Polo2 persons22 sq. feet1 King-size bedShowerroom details
- Tropical2 persons22 sq. feet1 King-size bedShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Hotel Chester offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- No parking available.
Services
- Pet amenities available
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Jacuzzi
Room features
- Heating
- Mini-bar
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Location
19 Newgate Street, Chester, CH1 1DE,
Explore Chester
Explore Chester
Chester Cathedral
14 minutes' walk
A stunning example of medieval architecture with beautiful gardens. Regular guided tours available.
Chester Castle
9 minutes' walk
Rich in history, this medieval castle offers impressive towers and exhibitions about Chester's past.
The Grosvenor Museum
12 minutes' walk
Showcases Chester's history with artifacts and art. Free entry and special exhibitions throughout the year.
Walls of Chester
13 minutes' walk
Well-preserved Roman walls with scenic views. Ideal for a stroll or jogging while enjoying history.
Discover the local attractions near The Hotel Chester
Visit significant historical and cultural sites located near The Chester Hotel Chester
Ideal for immersing in local history: Chester History & Heritage
Perfect for appreciating stunning architecture: Chester Cathedral
Suited for quiet reflection and community events: Wesley Church Centre
Great for exploring ancient religious history: St John the Baptist's Church
Best for a brief cultural insight: Statue of Minerva
Well suited for interactive historical exploration: Dewa Roman Experience
Works well for appreciating Victorian architecture: Booth Mansion
Ideal for scenic walks with historical views: Walls of Chester
Chester Racecourse
20 minutes' walk
A thrilling experience with horse racing events. Tickets available online; great for family outings.
Grosvenor Park Miniature Railway
6 minutes' walk
A charming miniature railway perfect for families. Open seasonally, offering delightful rides in a picturesque park.
Picanha by Fazenda
1 minute' walk
An authentic Brazilian steakhouse with a vibrant atmosphere. Known for its unlimited meats and vegetarian options.
Opera Grill
1 minute' walk
A chic venue offering modern British cuisine. Reservations recommended, with a focus on local ingredients.
Discover dining options near The Hotel Chester
Seek out various dining options located near The Chester Hotel Chester
Great for casual dining with a cozy atmosphere: The Church Bar & Restaurant
Perfect for enjoying traditional pub fare: Plumber's Arms
Ideal for snacks and sweet treats: Popcorn Bar Chester
Works well for quick and easy meals: Corner Store
Best for coffee breaks and light bites: Costa Coffee
Suited for those craving Brazilian cuisine: Picanha by Fazenda
Ideal for enjoying freshly baked cookies: Millie's Cookies
Well suited for authentic Italian dining: La Fattoria
All Bar One
1 minute' walk
A lively bar featuring a varied drinks menu and tapas. Regular live music nights enhance the fun atmosphere.
Chester Roman Amphitheatre
8 minutes' walk
The largest Roman amphitheater in the UK hosting various events. A historic site that's great for tours and family visits.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16
Reviews and Ratings
Feedback about The Hotel Chester from previous guests about their experience.
Show moreShow less
Pros
Excellent staff
Comfortable beds
Perfect location
Immaculate rooms
Cons
Loud air conditioning
Tiny bathroom
Guest reviewsbased on 598 reviews
Samantha from United Kingdom
Family with children
Money Penny
3 nights in November 2025
|
Reviewed: January 28, 2026
9.3/10
Really good city stay
ideal location super clean room helpful staff friendly service
The location was really good. I could easily access many shops and restaurants. I stayed in the 'Money Penny' room, and it was super clean. Rhiannon helped me with my luggage, which i appreciated after a long journey. The staff were friendly.
Rooms
9/10
The room décor was beautiful. I noted excellent art pieces from a local gallery. It was clean, and i appreciated the attention to detail throughout the room. The bed was especially comfortable.
Facilities
9/10
I received assistance with my luggage upon arrival, a service i found helpful. The hotel offered complimentary maps, which i used to navigate the city. The staff offered an ice bucket when i ordered a bottle of champagne.
Location
10/10
The hotel is near a modern shopping center. I found it convenient to walk through it to reach the town's center. There is a reasonably priced car park close to the premises. Everything i needed was on the doorstep.
0 Helpful
|
Juliet from United Kingdom
Couple
Money Penny
4 nights in November 2025
|
Reviewed: January 19, 2026
9/10
high quality furnishings superb staff ample room
The furnishings seemed high quality. The staff was superb and attentive to every detail! I found lots of room to move about in, especially near the seating area. The decor suited my tastes perfectly.
The building's location meant views from the windows were uninspiring!
0 Helpful
George from United Kingdom
Couple
Knightsbridge
3 nights in November 2025
|
Reviewed: January 16, 2026
6/10
adequate stay downtown
central location convenient parking helpful staff hot room lack air conditioning late night noise
the location IS very central. parking was convenient right next to the hotel. the staff were friendly. they were helpful.
our room did get quite hot. there was no air conditioning, uncomfortable. noise from a nearby bar with a roof terrace persisted past midnight disrupting sleep.
0 Helpful
John from United Kingdom
Couple
Knightsbridge
3 nights in November 2025
|
Reviewed: December 23, 2025
9/10
comfy bed modern styling
The room was large. It included a comfy bed and modern styling. Breakfast and minibar options allowed self-sufficiency.
My room had no views. The parking structure felt so very close.
0 Helpful
hannah from united kingdom
Family with children
money penny
3 nights in November 2025
|
Reviewed: November 30, 2025
9.5/10
impressed boutique stay
family stay same floor local information local art
This hotel provided a wonderful experience for our family. we were grateful to have rooms on the same floor. chloe offered extensive local information. She even provided a complimentary map. art from a local gallery was featured in the reception area.
i noticed only a minor detail, the closet space was somewhat limited, nearly filled with an ironing board.
Rooms
9/10
the room featured beautiful decor and cleanliness. a large comfy bed was present. molton brown toiletries and a hairdryer were included, we loved this.
Dining
9/10
jon ensured we had a high quality takeaway after our journey. breakfast and mini bar options were available. self-sufficiency was an option. it was nice.
Facilities
10/10
The hotel's location is perfect. A car park is next door. a modern shopping center is close. the heart of town is a short walk away.
Service
10/10
The staff was amazing. Rhiannon assisted with luggage. chloe answered questions about dining. chloe supplied a map with recommendations and directions.
0 Helpful
|
Show more reviews
FAQs
About The Hotel Chester
What popular attractions are near The Hotel Chester?
Nearby attractions include Chester Roman Amphitheatre (0.5 km), Grosvenor Park (1 km), and Chester Cathedral (1 km).
How far is The Hotel Chester from Liverpool John Lennon Airport?
The hotel is located 42 km from Liverpool John Lennon Airport.
What amenities are provided in the rooms at The Hotel Chester?
Rooms are equipped with free Wi-Fi, a flat-screen TV, a minibar, air conditioning, and a private bathroom.
What facilities for relaxation does The Hotel Chester offer?
Guests can enjoy a hot tub and a Jacuzzi as part of the hotel amenities.
Are there any additional services offered at The Hotel Chester?
The hotel provides services including a 24-hour front desk, concierge service, and dry cleaning/laundry services.
What unique features does The Hotel Chester have?
The hotel features themed rooms and personalized guest recommendations for local attractions.
What are the room sizes and types at The Hotel Chester?
All units in the hotel include sound-insulated walls, equipped with a kettle and minibar.
What safety features are in place at The Hotel Chester?
Safety features include a carbon monoxide detector, smoke detectors, and window guards.
What is the approximate distance from The Hotel Chester to Chester Zoo?
The hotel is 6 km from Chester Zoo.
Is there Wi-Fi available at The Hotel Chester?
The hotel offers free Wi-Fi throughout the property.
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